Description

SUMMARY

The Billing Specialist is responsible for handling the special billing requirements that are demanded from some of our customers. The Billing Specialist will also be responsible for customer service tasks for external and internal customers as well as other general administrative duties in the Accounts Receivable Department.

JOB DESCRIPTION

The Billing Specialist will accurately submit billing according to individual customer requirements. The Billing Specialist will coordinate with the various departments within the company to gather the necessary documents to provide the customers with billing per their requirements. The Billing Specialist will also work with third-party companies that screen customer’s invoices to ensure everything is correct and complies with the third-party/customer requirements.

Requirements

SKILLS/RESPONSIBILITIES

• Coordinate with Service, Rental, Sales, and Parts departments to gather appropriate documents.
• Reprint and email or fax invoice copies per customer requests
• Account maintenance to include necessary modifications and changes in NDS
• Research accounts and provide information to proper department managers, if a billing error is discovered.
• Support CSS and Sales Representative, as required, by providing copies of invoices or other account information that they may require.
• Organize workload in order to efficiently process and submit billing as required.
• Verify accuracy of account information.
• Provide quality, professional, and prompt customer service to all internal and external customers.
• Forward any adjustments to the A/R Manager for processing along with necessary backup.
• Assist Receptionist in covering the phone and front desk as required.
• Other duties as assigned.

WORK EXPERIENCE REQUIREMENTS

2 to 3 years of commercial billing experience. 

Material Handling Industry experience is desired, but not required.

Basic computer and typing skills.

Must be proficient in Microsoft Office Suite

Experience with billing portals, such as Ariba, Taulia, Coupa, etc.

Must have superior customer service skills

EDUCATION/CERTIFICATION/LICENSE REQUIREMENTS

High School Diploma or Equivalent

WORK CONDITIONS/PHYSICAL DEMANDS

Employee is occasionally required to stand, walk, sit, and reach with hands and arms. Employee must have normal manual dexterity and be able to effectively manipulate keyboard and phone. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position with Atlanta Fork Lifts, Inc. This is not an exhaustive list of all duties and responsibilities. Atlanta Fork Lifts, Inc. reserves the right to amend or change responsibilities to meet business and organizational needs as necessary.

Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace